Steve Schwed & Associates -
No matter how devastating or severe your loss, dealing with our insurance company (Encompass) only made it worse.
For four months we endured a litany of unreturned calls, un-answered questions, requests for competitive bids denied, and any communication about settlement ignored.
Finally, months after our loss Encompass sent a check 33% less than the bids we initiated from our contractors.
Their only response: "That's all we're going to pay, take it or go to arbitration."
The Encompass number was based on bids from unqualified vendors and "chosen" contractors.
Our deductible went from $500 to $100,000.
Needless to say, we were distraught and desperate.
A friend recommended Steve Schwed.
Steve took charge. He inspected the damage, developed a comprehensive loss spreadsheet and pointed out unreported damage.
He can, and did, navigate the insurance bureaucracy, knows the process and procedures and, most important, speaks the language.
Within two weeks, he found the adjuster with authority to settle, advocated our position during many phone calls and reached a settlement which made us whole.
We only wish we could have contacted him within days of our loss.
Steve Schwed and Associated are competent professionals. Their fees are reasonable!