I wanted to thank you for successfully handling our Business lnterruption and Property Damage claim for our losses due to Hurricane Katrina. Your years of experience kept our claim moving without hurting our relationship with our carrier.
It was interesting to watch you handle the claim with the adjuster. You knew when to push and when to wait, when to give and when to hold firm. Your laid back style kept things pleasant throughout the process, yet you methodically won each issue that was critical to the success of our claim. It was a pleasure working with you and Charlie. Please keep in touch.